Photo Pie's Shipping Policies
At Photo Pie we strive to ship your order out in 6-10 business days or less*, quicker than most of our competitors. If you need faster than this, please put your deadline in the notes field at checkout and we'll do our best to help out with expedited production. If you need rushed manufacturing, we recommend our JerseyCloth, PrismaCloth, or rubber-backed floor mats, as with these products we have a greater ability to expedite. Please check with us first for the most current rush capabilities based upon queue lengths, etc.
Shipping times are supplied by each carrier based upon the service you choose, and Photo Pie cannot make guarantees pertaining to third-party services. If you have a photography deadline, please let us know and we'll do everything we can to help meet your needs; however, if for whatever reason we are unable to meet this deadline and your order has already been placed, you are still responsible for the full cost of your purchase.
Domestic orders are shipped via UPS or USPS, and International shipments made via United States Postal Service (USPS) unless otherwise requested. We gladly ship to overseas APO addresses though we cannot ship to standard PO boxes. You will be able to estimate your shipping costs once an item is placed in your cart and you proceed to checkout. An email with your tracking information will be sent to you when your item has shipped.
USPS quotes 3-5 business days for Express International shipping and 6-10 business days for Priority International. These are the USPS transit times and do not include the time that your item may spend in Customs Clearance. All international customs and duty fees are the responsibility of the customer/recipient. Please see the USPS website for more specific quotes and prices.
If there is a problem or reason for return, please see our return policy for more information.
*In the rare case of long production queues or production problems, 15 days is pretty much the maximum production time you'll ever see.