Backdrop Ordering and Production FAQs

Can we pay by check?

We require cleared payment before we process any order.  Please remit checks to our billing department:

Photo Pie
PO Box 242
Malta, ID 83342

The check will need to clear before we even submit your order to production.  Please allow enough time for processing.  Please contact us with any questions prior to placing an order.


I'm Under A Tight Deadline! Can I Get A Backdrop In Time?

Normally our regular production time is 5-7 business days.  December however is our busiest month and production lines always grow substantially.  Rush fees will increase during December and may not always be available.  Regular production time during December typically extends to 14-20 business days.  Don't get stuck without a backdrop and avoid rush fees by ordering early.  Best thing to do is to call us and verify the time frame if you're worried about a deadline.  Our jolly customer service reps are available Mon-Fri 8am-4pm MST.  888-702-9550


Do You Offer Any Discounts For My Winter Themed High School Prom?

We do offer a small discount to first time buyers.  Please call us for more information.


Do You Rent Your Backdrops?

We do not rent any backdrops.  We print all of our backdrops on a custom basis when you order.  We do have a sales rack with some instock misprints that may vary depending on the season.

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